Sonar commercial support
Find everything you need to know about support for your commercial licenses from Sonar including how to submit a ticket, getting help with an issue and what you can expect from our support team.
our support philosophy
If you need help implementing our solutions, you can seek support from our Community and our Commercial Support. These channels are complementary. They will help you learn more about our products and provide the guidance you need to use our tools in your context.
is a collaborative forum where SonarSourcers and community users post every day. It contains detailed articles and technical discussions that cover the most common usages. This is a great resource for your team to gain knowledge about our products and more generally about code quality and security.
is a private communication channel between you and our Services team. It can be used to solve advanced issues and get the guidance you need for implementation of our products in complex corporate environments. The privacy of this channel also eases the resolution of problems that require sharing sensitive information.
tips for submitting a support ticket
what you can expect from Sonar support
a tailored service adapted to your situation
be your voice in Sonar product evolution discussion
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