The SonarSource Community is a collaborative forum where SonarSourcers and users of Sonar products engage in daily discussions. You will find detailed technical discussions and articles covering common and challenging use cases. It's a valuable resource for problem-solving and gaining knowledge about our products.

The documentation hub is a great resource for integrating your DevOps platform, configuring your SonarQube Server instance, or finding answers to common questions.

Sonar Commercial Support is a private communication channel between you and the Sonar team to provide guidance and solve issues during the implementation and use of SonarQube.

In order to create a ticket, you must have already purchased Commercial Support.

If you are working with the Sonar Onboarding team this will be handled by your onboarding specialist.

How to create a ticket:

To open a ticket, sign into the Sonar support portal. Please articulate the problem you might be facing in the ticket so we can have all the details to investigate the root cause of your issue.

Core Support: This support level provides a foundational layer of expert guidance. It is designed to establish a solid baseline, giving your team the technical confidence to scale as your projects grow.

Standard Support: This support level offers growth-oriented assistance for teams moving at an accelerated speed. It provides the peace of mind necessary for a smooth, high-performing deployment, utilizing severity-based SLAs to ensure that your SonarQube instance is fine-tuned for maximum ROI.

Enterprise Support: This support level delivers a mission-critical safety net for high-availability environments that require continuous uptime. By providing 24x7 coverage and faster access to seasoned support engineers, this tier ensures that your most complex instances are optimized for peak performance and deliver the maximum return on your investment.