For general notices please email contact@sonarsource.com.

For claims of breach, infringement of IP, or termination for cause, please send physical notice to: SonarSource, Capitol Tower, 206 E 9th St, Suite 1800, Austin, TX 78701, and a digital copy to legal@sonarsource.com.

Yes, the SonarSource Primary Customer Agreement governs a customer's use of Sonar products even if they have purchased through a channel partner.

Sonar will provide at least thirty days' advance notice of any material updates to its terms or policies. Notices will be published on Sonar's Legal Documentation page.

Sonar provides support and premium support via an online helpdesk for customers who purchase or are otherwise eligible for support. This support does not involve on-site visits or remote access.

Sonar provides advisory services to help select SonarQube Server customers optimize their use of the product. Sonar does not provide hands-on-keyboard professional services or any customized software.

Sonar products are provided via the Internet by our parent company, SonarSource SA, from Switzerland. For this reason, our agreement contains an expedited arbitration clause. Expedited arbitration allows for cost-efficient outcomes that are automatically recognized and enforceable in different countries, unlike national court judgments.

The Sonar DPA supplements the SonarSource Primary Customer Agreement, so it does not need to be signed separately.

The DPA applies automatically when your organization accepts the SonarSource Primary Customer Agreement. The DPA covers SonarSource's processing of Customer Personal Data in connection with the Products and related Support, as further described in the DPA.

The Sonar DPA is drafted to reflect how Sonar provides its products and related support to hundreds of thousands of customers worldwide. This scale requires that we maintain a uniform privacy and security program without operationalizing individual customers' specific requirements.

The Sonar DPA defines Sonar's legal obligations with respect to the processing of personal data. It covers customers worldwide.

The Sonar DPA provides that Sonar will act as a Processor with respect to Customer Personal Data (as defined in the DPA), processing it solely on behalf of and in accordance with Customer's instructions.

Sonar's role as Controller for personal data it processes for its own purposes — such as account administration and billing — is addressed in the SonarSource Privacy Notice.

Sonar's Trust Center contains a list of our Sub-processors.

Sonar offers Standard Contractual Clauses as the transfer mechanism to facilitate the transfer of personal data. Please see Schedule 2 of the DPA.