Job

Sales Operations Specialist

We solve problems that virtually every company developing software is facing. SonarSource is the leader in code quality & security with more than 85,000 companies using our solution, including eBay, Thales, Cisco, BMW, Deutsche Bank.

The Sales Operations team is looking for a new member. Together we look after all existing customer renewals and strive to deliver a top-class service both externally and internally.

The impact you can have

On a daily basis, you will:

  • Manage complete process of existing customer renewals;
    • Initiating the renewal process on time by contacting the customer
    • Creating and sending renewal quotes
    • Interacting with the customer by email and phone
    • Processing the orders including delivering licenses and invoicing
  • Handle the purchasing process as well as the administrative requirements
  • Participate actively in renewal review meetings and monthly management reporting meetings
  • Support the Sales team
  • Participate in continuous internal process improvement

The skills you will demonstrate

  • A proven experience dealing with client contracts, ideally in the IT sector
  • An eye for detail and numbers
  • Valuing high-quality work
  • Autonomous and proactive with a strong ability to work effectively as part of a team
  • Fluent in English, both written and spoken
  • Excellent communication skills and strong relationship-building capacity
  • Knowledge of Salesforce.com or a similar CRM

When you choose a job, you choose a culture…

At SonarSource we believe in people, excellence and delivery. We operate as a group with minimal hierarchy, our success comes from the sum of all of us, we remain open minded to others’ views and we embrace diversity because we see it as a strength. We achieve the highest standards; we go the extra mile and challenge the status quo; we take responsibility for actions and decisions and we take accountability for problems. We recognise our limitations so we can constantly improve. As a SonarSourcer, you make it happen. You receive no order to follow: you choose your battle, take risks, innovate and lead change in baby steps.

If this sounds like you, apply now!


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Location

Geneva (Switzerland)

Apply now