Sales Operations Specialist

Geneva, Switzerland - Sales

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At SonarSource, we solve problems that virtually every company developing software is facing. SonarSource is the leader in code quality and security with more than 85,000 companies using our solution, including Samsung, eBay, EA, Uber, Airbus, BMW.

The Sales Operations team is looking for a new member. Together we look after all existing customer renewals and strive to deliver a top-class service both externally and internally.

The impact you can have

  • Manage complete process of existing customer renewals; Initiating the renewal process on time by contacting the customer, creating and sending renewal quotes, interacting with the customer by email and phone, and processing the orders including delivering licenses and invoicing
  • Handle the purchasing process as well as the administrative requirements
  • Participate actively in renewal review meetings and monthly management reporting meetings
  • Support the Sales team
  • Participate in continuous internal process improvement

The skills you will demonstrate

  • A proven experience dealing with client contracts, ideally in the IT sector
  • An eye for detail and numbers
  • Valuing high-quality work
  • Autonomous and proactive with a strong ability to work effectively as part of a team
  • Fluent in English, both written and spoken
  • Excellent communication skills and strong relationship-building capacity
  • Knowledge of Salesforce.com or a similar CRM
  • A degree in Business or related field

What we do

SonarSource was started by a team of developers that wanted to change the way code is built in an agile development process. The company was created to develop the open source tool SonarQube, which is now the standard in code quality management with over 85,000 instances deployed today. Every day we are focused on solving developers’ next big problem.

Who we are

At SonarSource we believe in people, excellence, and delivery. We’re a team of problem solvers and overachievers who seek out others who are also passionate and relentless in their respective missions. We want to work with people who are ready to fasten their seat belts and be part of an incredible ride. We work hard not because we’re told to, but because we genuinely love what we do and do what we love. If there’s one main message we want you to remember about us, it’s that we push others to be best in class at whatever they do: choose your battle, innovate, take risks, and lead change. Join us; we’ll be smarter and stronger together.

Why you will love it here

  • You will be given ownership and challenges, team support and encouragement to help you hit your personal goals
  • You will have the opportunity to be a leader in your domain
  • You will have a concrete impact on a fast-growing company
  • You will enjoy working as part of a casual, fun and passionate team
  • You will meet and work with a talented and diverse team of 85+ professionals from 18 different nationalities
  • You will enjoy the passion and drive of a start-up with big-company events and benefits
 

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Thank you for sending us your application!

We will come back to you with feedback

In the meantime, we want to give you a heads-up on our hiring process:

  • For technical roles only, qualified candidates will first be asked via email to take a technical assessment named Codility
  • For all roles, selected candidates will be invited to 30 min video session(s) with one or two members of the hiring team
  • Then, candidates will be invited to come to our offices for half a day or so, to complete a technical interview with the hiring team, followed by a meeting with the people & culture team
  • Finally, candidates will potentially be asked to schedule a 1h final interview with our CEO

Kindly note that you can be declined at any stage and we will always do our best to deliver direct constructive feedback. To know more about who you may meet, visit our team page.

Have fun. We are looking forward to meeting you!